Privacy Policy

Last updated: 2026/02/16

This Privacy Policy applies to the Playball mobile application operated by MB “My Padel”, registered in Lithuania (Panevėžio g. 25C-7, Klaipėda).

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

 

Information We Collect

We may collect the following data:

- Name and surname

- Email address

- Phone number

- Date of birth

- Profile photo (optional)

- Preferred language

- Skill level and game statistics

- Booking and participation history

- Chat messages

- Location data

- Device and usage data

- Push notification tokens

- Payment transaction history (payments are processed by third-party providers; we do not store card or bank details)

 

How We Use Your Information

We use your data to:

- Create and manage your account

- Enable court bookings and activities

- Connect players, arenas, and coaches

- Send notifications and reminders

- Match players by skill level

- Provide customer support

- Improve app functionality

- Comply with legal obligations

 

Data Sharing

We do not sell or rent your personal data.

We may share your data only with:

- Arena operators and coaches (for booking purposes)

- Payment and IT service providers

- Other players when you join a game (name, skill level, profile photo, statistics)

- Legal authorities when required by law

 

Children’s Privacy

Playball may be used by minors.

By registering a minor, parental or guardian consent is required.

 

Push Notifications

We use push notifications for game reminders, booking updates, and important service messages.

You can disable them at any time in your device settings.

 

Data Security

We apply appropriate technical and organizational measures to protect your personal data.

- All passwords are secured using reliable hashing algorithms.

- API calls are verified through secure service keys.

- Payments are processed by PCI DSS compliant third-party providers.

- Data transfers are protected with SSL/TLS encryption protocols.

However, no method of online data transmission or electronic storage is entirely secure. While we take appropriate measures to protect your personal information, absolute security cannot be guaranteed.

 

Data Retention

We retain your personal data only as long as necessary to provide services or comply with legal obligations.

You may request account deletion by contacting: info@mypadel.lt

 

Contact

Data Controller:

MB “My Padel”

Panevėžio g. 25C-7, Klaipėda, Lithuania

Email: info@mypadel.lt

 

Your Rights

You have the right to request access to, correction of, or deletion of your personal data.
To exercise these rights, please contact us using the information provided on the Contact Us page.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.